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What’s new

(releases, features, improvements & more)

Week 24, 2024 — POI Cards & Events

Improvements

New POI Card solution accessible from the Area Distribution and Most Relevant POI widgets

We are thrilled to announce that we will gradually roll out the new POI Card solution accessible from the Area Distribution and Most Relevant POI widgets.

More info

The POI Card can be accessed in 2 ways:

  • By clicking on a POI in the Most relevant POI list
  • By clicking on a POI on the map

specifically in the following sections:

  • Current View
  • Sentiment drill down page
  • Destination is when an industry is selected.

Our new POI Card solution offers comprehensive features that will transform how you manage your destination gaining a complete and detailed overview of any point of interest in a selected area, along with access to related market analysis and key performance indicators (KPIs). This includes their variation compared to the same period of the previous year when not in compare mode or with variation compared to the filters set if in compare mode.

Available data and info in detail:

  • At least one image associated with the POI
  • Name, address, industry, categories (and stars for hotels)
  • Sentiment index
  • POI Popularity Rating
  • Digital traces volume
  • Personal data widget (contact info, rooms, price class, brand name, country and location and opening date)
  • Main Cluster widget
  • Most discussed topics widget
  • Spoken languages widget
  • Traveller Origin Widget
  • Traveller Type Widget

Improvements

Added venue name in Event Card

When provided by event organisers and our partner PHQ, you can now see the venue name on the event card.

More info
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Week 23, 2024 — Sustainability

Improvements

New Social-Cultural Pillar Indexes Calculation Model

We are thrilled to announce that we have recently updated our sustainability analysis module, introducing significant improvements that will provide even more accurate and detailed data readings, including for small destinations or areas.

More info

Week 18, 2024 — OTA Focus

New Release

New OTA Saturation Index Calculation Model

A update we released as we have intercepted significant changes in the method of publishing online offers adopted by online distribution channels (OTA).

More info

The new model is based on the historical analysis of the volume of offers published, their temporal evolution and the number of operating structures, allowing a more precise evaluation of market saturation.

Week 9, 2024 — Flights

Improvements

Bookings UX reboot with rolling view

With this latest update, we introduce the concept of "rolling views," a feature that allows comparing current data variations against those of the same period in the previous year.

More info

This approach is particularly useful when dealing with provisional data, such as future projections. In such instances, comparisons will be made using the provisional data from the previous year, enabling an accurate assessment of trends, for example, in bookings on the same date of the previous year. This provides a clear and consistent picture of how things are evolving.

Week 9, 2024 — Area & POI Popularity Ratings - Sustainability

Fix

  1. Added POI popularity value in CSV export
  2. We solved the problem of incorrect value and label matching in the Sustainability CSV export

Week 6, 2024 — Area & POI Popularity Ratings

New Release

New KPIs: Area & POI Popularity Ratings

Now, you can track specific areas of your destination and individual points of interest’ popularity and sentiment.

More info

The key benefits of these new KPIs:

  • Real-time estimation of the popularity of your territory, relating the number of points of interest in specific areas to that of the related digital traces and their Sentiment;
  • Real-time monitoring of the most relevant points of interest;
  • The Popularity trend measured overtime, on a weekly or monthly basis;
  • A map visualisation dynamically showing the difference in the Area Popularity values.

Week 3, 2024 — Flights

New Release

New module: Flights Searches

Now, you can benefit from a new section focusing on flight searches.

More info

A game-changing new section in the Flights module!

For you to fully leverage it, we split them into two main pre-filtered data sets: by the day of the search, when passengers looked for their flight, and by travel day, when passengers plan to fly.

The key benefits of these new data:

  • Flight search by the day of the search will, for instance, help you and the local stakeholders plan and design targeted marketing campaigns;
  • Flight search data by travel day is essential to schedule events or plan and create new specific travel experiences.

Week 50, 2023 — Destination AI

Features

Related data

The new related data function enhances your research experience on D / AI Destinations, optimising your time on the platform and your in-depth analysis of your data.

More info

Take advantage of Destination AI!

Week 50, 2023 — Destinations

Improvements

Benchmark analysis widget in compare

The Benchmark Analysis widget in the Destination section was not shown when the user chose the view in COMPARE mode, and we improved this visualisation.

More info
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Improvements

Spoken language pagination

The Spoken Languages widget, previously limited to the first five languages, now shows all results.

More info
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Improvements

Industry Type widget reboot

We have revised the widget by adding POI volume, POI distribution info, and content volume and distribution. In the widget, the top 10 industry types are always visible, and pagination has been added for better use of the content.

More info
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Week 41, 2023 — Destination AI & Sustainability

New Release

New module: Destination AI

Our new AI-powered module assists in analysing data from multiple sources, providing timely advice on current trends to help manage your destination effectively.

More info

With Destination AI, you can explore a world of possibilities for sustainable tourism growth by integrating and intelligent utilisation of diverse data sources.

Need insights on visitor trends, environmental impact, or marketing strategies? Just ask Destination AI. Are you curious about "How can we reduce over-tourism while promoting tourism growth?" or "What are the latest travel trends for eco-conscious travellers?" Destination AI has the answers you seek.

New Release

New module: Destination Sustainability Index

A tool allowing you to quickly and effortlessly assess and measure how sustainable your destination is.

More info

Using a framework of 4 pillars and 18 indexes, this index analyses internal data and external sources to paint a complete picture of your destination's sustainability performance.

Week 32, 2023 — Media Monitoring

Improvements

Channels settings

The goal of this intervention was to make it easier to set up Media Monitoring and quicker to provide error feedback to understand where to take action to retrieve data from the various channels.

More info

The minimum to make Media Monitoring properly work:

  • Media Monitoring is considered working when at least one channel is configured. If no channel is configured, a warning banner will be shown.
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Channels Configuration:

Facebook:

  • At least one active FB Account.
  • At least 1 page
  • At least one search term among Hashtags, Keywords, and Mention.

Twitter:

  • At least one search term among Hashtags, Keywords, and Mention.

Google News:

  • At least 1 Keywords
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Tagscape Configuration:

Hashtag

  • At least one entry

Keywords

  • At least one entry

Mentions

  • At least one entry

Improvements

Twitter API

To improve the data retrieval from Twitter, we implemented a data retrieval solution via Twitter API. We expect this solution will lead to more stable and continuous content from Twitter.

More info

By Twitter policy:

  • Mentions cannot be longer than 15 characters.
  • As noted above, a mention can only contain alphanumeric characters (letters A-Z, numbers 0-9) except underscores.
  • Check your account to ensure your desired mentions contain no symbols, dashes, or spaces.

Week 26, 2023 — Flight section

Features

New filter: Destination Country

A new filter has been added in the Flights section, called Destination Country, in which you can analyse flight data aggregated by country. It will be possible to configure one or more countries.

More info

The user can choose which data to see by setting filters. By default, the dashboard will open to the Destination Country. When an individual airport has been selected, the destination country will turn off to have individual and multiple airport data displayed.

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